Legacy IT as a Roadblock for Business Expansion

Over years, IT departments, often operating under resource constraints and with outdated tools, have implemented numerous tactical solutions within existing systems like ERP and CRM. These customizations, while addressing immediate business needs at the time, were often workarounds rather than strategic implementations. They were shoehorned into tools not designed for that purpose. This situation creates several critical issues:

• Lack of Awareness: Business leaders are often unaware of the extent and nature of these customizations, leading to an overly simplistic view of their IT landscape. They may believe a like-for-like replacement of core systems like ERP or CRM is feasible, not realizing that years of ad-hoc modifications have created a unique and deeply embedded set of functionalities.
• IT Resistance: IT departments, fully aware of the intricate web of customizations and workarounds, often resist change. They understand the potential for disruption and the significant effort required to migrate to new systems. This resistance can be perceived as obstructionism by the business, further widening the communication gap.
• Misaligned Expectations: The disconnect between the business's desire for modern, agile systems and the IT department's understanding of the underlying complexities leads to misaligned expectations and hinders the ability to plan and execute a successful digital transformation.
• Inability to Define Requirements: Without a clear understanding of how existing systems actually support business processes, defining requirements for new systems becomes a significant hurdle. This leads to poorly defined RFPs, vendor selection challenges, and ultimately, implementation failures.

This scenario creates a stalemate, preventing the company from effectively leveraging new technologies and achieving its strategic objectives. This is where B-Tree Consulting steps in.

Solution:

At B-Tree Consulting we specializes in helping companies navigate the complexities of digital transformation by creatting a shared understanding of the current state and define a clear path forward. Here's how we addresses the challenges:

• Mapping the Current State: we utilizes modeling languages to create a comprehensive map of the company from processes to the IT tools supporting them.
• Identifying Gaps: With a clear understanding of the current state, we helps identify blockers of the innovation and transformation.
• Defining a Target Architecture: knowing business aspirations and curents state we define a target architecture that aligns with the company's strategic goals.
• Facilitating RFPs: equioped with deep kowledge of current state, business aspiration and defined target architecture we help to formulate requirements and RfPs which closely express the needs and minimize risk of purcashe of wrong solution.

Benefits:

• Reduced Risk: By uncovering hidden complexities and aligning expectations, we minimizes the risk of costly implementation failures.
• Improved Communication: The enterprise architecture mapping provides a common language for business and IT, fostering collaboration and understanding.